Non-warranty services include battery replacement and circuit board replacement

  • Please phone us before sending in your unit for service
  • We have found that many perceived problems can be resolved over the phone
  • When posting, please include:
    • your name
    • phone number
    • postal address
    • a description of the problem
  • Send your parcel to ActivLife Technologies, PO BOX 568 Woodend VIC 3442
  • We recommend parcel post with tracking or Express post
  • If your parcel is lost in the mail, ActivLife is not responsible
  • The customer is responsible for the cost of return shipping

Battery replacement

Micro units have a rechargeable battery, soldered onto the circuit board. After 3-6 years it will probably need to be replaced. Return the control unit to us, for expert attention.

The cost to replace the battery is $35.

Circuit board replacement

In the event of TENS machine failed components, we are able to replace the whole circuit board.

The cost to supply and insert a new circuit board is $100.

Replacement control units

Starting at $155, we sell stand-alone control units. These can be a reasonably priced option:

  • If your unit is more than 10 years old and cannot be repaired
  • To keep a spare unit for emergencies
  • Too add new functionality for a new Intended Purpose

Check you have the leads, pads and charger you need.

ActivBody Control Unit only
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SportsMed Control Unit only
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InControl Control Unit only
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