Repair of ActivLife and Bio Electronics products - up to 10 years old
Please phone us before sending in your unit for service.
We have found that many perceived problems can be resolved over the phone.
Warranty repairs
Effective 5th November 2015, our Control Units and Chargers are covered by a 24 month warranty (previously 12 months).
Please refer to our warranty policy for full details.
Non-warranty repairs
ActivLife will charge a fee for:
- Repairs outside the warranty period
- Inspection and testing of any control units which are found to be functioning correctly
Non-repairable items
ActivLife does not repair:
- Devices that have not been manufactured by either ActivLife Technologies or Bio Electronics
- Devices that are more than 10 years old
Repair costs
Please read this information.
Guarantee of the repair
ActivLife warrants the parts and labour of the actual repair for a period of 12 months. Any new faults that may arise after repair are not covered by the repair warranty.
Postal address
Please post your units to:
ActivLife Technologies Pty Ltd
Attention: Service Department
PO BOX 568 Woodend, VIC 3442